Texting is better than calling, because your instructor will be using their phone to check in other students in the 15 minutes before class starts.
Ophelie +33 (0)7 81 11 43 87
Mariam +33 (0)6 95 11 62 32
Rhea +33 (0)7 72 40 53 20
Buge +33 (0)6 38 62 63 89
Please note that to keep classes affordable, we only offer refunds in exceptional circumstances. Our classes are still an incredible value even if you lose an occasional credit due to circumstances beyond our control.
If you think your case merits a refund, though, you can submit a refund request here.
If you ask a question that's already answered, we'll simply direct you there.
If you still need help, you can submit your question below. Please note: we may take up to 5 business days to respond (that saves on administrative costs so we can keep classes affordable!)
If you need help right away and can't contact your instructor, as a last resort you can call our headquarters at +33 (0)6 35 34 50 94.